You may notice additional service fees on your monthly bill. Here are the details about those charges.
The State of Kentucky assesses various taxes on wireless communication services that Bluegrass Cellular provides. Applicable taxes are collected by Bluegrass Cellular and remitted to the State of Kentucky.
The Kentucky Lifeline Support fee helps to provide a credit to low-income residential customers' basic telephone service.
Bluegrass Cellular collects a monthly 911 surcharge on behalf of the State of Kentucky and your local governments. State legislation imposes the amount, and Bluegrass Cellular's compliance with these charges is a legal requirement that helps to fund improvements to 911.
The State of Kentucky has established Universal Service Funds to ensure affordable telecommunications service for all consumers in the state, especially residents in high-cost rural areas and low-income customers. Bluegrass Cellular is required to contribute to this fund by Federal Law.
This charge helps recover or defray Bluegrass Cellular’s costs associated with complying with federal, state, and local laws and regulations, participating in administrative proceedings and other governmental oversight initiatives, and paying fees or other costs imposed on Bluegrass Cellular by governmental authorities. These are not taxes or other charges required by the government. These are Bluegrass Cellular charges, and they are subject to change.
This charge helps recovery or defray Bluegrass Cellular’s costs associated with payments it makes to telephone companies for delivering calls and for other services, cell site and cell tower construction and maintenance, and other costs it incurs in connection with its networks and facilities. These are not taxes or other charges required by the government. These are Bluegrass Cellular charges, and they are subject to change.
The activation fee is a fee for initiating service. This fee helps Bluegrass Cellular recover costs incurred with initiating new lines of service on mobile devices.
The upgrade fee is charged when customers enter a 30-month financing or installment agreement.
The Prepaid Upgrade fee is charged upon making an Electronic Serial Number (ESN) change to your account.
Last updated on 06/10/2021