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Support

 

We're committed to providing customer service in any way we can. Whether you're reaching out to us about something specific or looking to find answers to common questions here on our website, we hope you find the answers you need and are here to support you in any way possible.

Contact Us

Reach out to us via phone, email, chat, or social media. Whatever your preference, we're happy to help.

Lifeline

Lifeline is a federal program that lowers the monthly cost of your phone or internet. Learn more about the application process and our available Lifeline plans.

Coverage Map

We provide 4G LTE high-speed, nationwide coverage to those who live in our home coverage area of Central Kentucky. Don't believe us? See for yourself by taking a look at our coverage map.

Hearing Aid Compatibility

We offer many devices that are defined by the FCC as being Hearing Aid Compatible (HAC). Click through for a list of compatible devices, their tiers and their rating.

Cellular Signal Boosters

What are they and what are the regulations? We have the answers to your commonly asked questions.

Additional Charges Explained

You've received your monthly bill and there are some line items that have you scratching your head. While you're always free to contact us with questions, we think this page will help explain some of those line items.