Bluegrass Cellular has been closely monitoring the increasing impact of the coronavirus that causes COVID-19. As always, our community, customers and employees are our top priorities.
As we continue to evaluate the next steps our business needs to take to keep our customers and employees safe during the COVID-19 outbreak, we are passing along updates related to store hours and services.
If you are experiencing challenges with paying your bill due to the impact of COVID-19, please reach out to us to discuss your unique issue at 1-800-928-2355 or through our live chat function at www.bluegrasscellular.com, and we will work with you on a solution.
During a national emergency, the continued slowing of data speeds when data caps are reached will allow for the best network management, allowing everyone to have access to the service they need.
We encourage customers to visit our website to take advantage of device upgrades and purchases, online bill pay and plan adjustments. We encourage customers to interact with us through our social channels and by contacting our call center at 1-800-928-2355 or chatting with us.