Frequently Asked Question

How do I file a claim under Dial Direct®?

To file a claim, simply visit www.mywirelessclaim.com or by calling1-888-352-9183. Please be prepared to provide the following information to complete your claim:
  * Your wireless phone number
  * The make and model of your phone
  * The electronic serial number (ESN) of the phone you are claiming
  * What happened to your phone (date, time and location of the incident)
  * A police report number will be required for a stolen phone

Note:  A Proof of Loss form may be required to complete your claim.