Frequently Asked Question

How do I check my voice mail?

Voice mail is usually programmed into your phone’s 1-touch key (#1) on your keypad.  This allows you to check your voice mail while roaming. There are several ways to check your voice mail in addition to this basic step:

  1. From your cell phone, dial # plus your 10 digit number, then enter # when your greeting comes on and enter your security code. (only works in home coverage area)
  2. Turn your phone off and call the number from a landline phone
  3. Dial any local voice mail exchange (see below) from a landline or cellular phone & enter your 7 digit cell phone number, #, security code
  4. Dial *86 from your cellular phone, hit # during the greeting and then enter your security code (works in most markets even when roaming)

If you need to check your voice mail from a landline phone or need a number that also works while roaming, choose one of these numbers depending on your area:

Bowling Green voice mail access number (270) 746-3611
Elizabethtown voice mail access number (270) 765-3611
Glasgow voice mail access number (270) 590-6245
Jamestown/Russell Springs area voice mail access number (270) 566-3611
You will be prompted to enter your mailbox (10-digit cell number) and your security code.